David Hildebrandt has been creating innovative training delivery and operations for businesses for over 15 years. David’s strength is in solving complex problems with what he calls elegant solutions. He is very good at leveraging technology, with years spent in squeezing IT investments to maximize ROI. David has both for profit and non-profit executive management experience.

Below are some highlights of work that David has done.

Services Delivery University

Sun Microsystems has over 10,000 employees and partners in the Services Delivery Group. This group brings in over $5B annually and leverages delivery partners around the world to provide on-site repair as well as remote diagnostic and services delivery. David established the governance process along with the initial college structure and the core curriculum for the university. The curriculum included role accreditation as well as a mix of formal and informal learning delivery.

National Training Program

SignaSys wanted to deliver training, as part of the digital broadcast conversion, on the use of digital equipment to the 1,700 affected television stations in the United States and United States Territories. David was tapped to design the training program, win the contract, create the necessary infrastructure, and to staff the program.

IBM Mobilization

David was responsible for training 8,000 practitioners in the Business Innovation Services division. David relocated instructor lead training to a central location in the US saving over $3M annually and improved all aspects of delivery quality. He also introduced blended delivery into IBM by leveraging the existing Lotus Notes infrastructure. This reduced travel and increased billable hours by keeping practitioners on billable work while completing online training. The switch to blended delivery saved IBM over $20M annually.

Technology Training

COMMON is the worlds largest mid-range technology conference focused on IBM technology. COMMON typically has over 900 hours of education during a 5 day conference. COMMON, operating as a non-profit, has been providing training at its national conferences for over 40 years. David served on the board of directors for over 6 years. During his years of leadership he expanded COMMON into Argentina, Mexico, and Peru. He also reorganized the national conference so that there was a clear learning path with measurable skills.

Preparing the Next Generation

David served for over 5 years as a faculty member in the College of Information Technology and the School of General Studies. He taught courses in systems design, management information systems, critical thinking, and the capstone course. He taught both undergraduate and graduate courses.

Practice Areas

David’s research based practice areas are:

• Communities of learning (i.e.: communities of practice, communities of competency)
• Formal Delivery
• Informal Delivery
• e-Learning
• m-learning
• Corporate University Design
• Measurement and Evaluation